Technological Surveillance (TS).
» Technological Surveillance (TS)
It is an ethical, organized, permanent and systematic process of collecting and analyzing information about the business environment, competitors and the organization itself, in addition to the dissemination and communication of its meaning to convert it into useful knowledge in decision making. with less risk and the ability to anticipate changes.
Entities must establish, implement, maintain and continually improve a surveillance and intelligence management system, including the necessary processes and their interactions, in accordance with the requirements of current regulations..
Workflow proposal for the deployment of
TS
- 1. Identify needs and critical factors.
- 2. Analyze available means, resources (material and human) and budget.
- 3. Define goals to achieve.
- 4. Identify technological tools to support the process.
- 5. Identify relevant sources of information.
- 6. Define keywords.
- 7. Capture information of interest.
- 8. Validate information (Internal and external experts).
- 9. Putting the information in context.
- 10. Information dissemination plan.
- 11. Knowledge generation.
- 12. Decision making (Strategy changes, new projects, innovation).